Outsourced IT resources refer to the practice of hiring external individuals or companies to provide various IT services and expertise rather than maintaining an in-house IT department. cost savings, access to specialized skills, and flexibility.

Rollout is a process of implementing a new system, software, hardware, process, or service across an organization. The term is often used to describe the deployment phase of a project where the new technology or process is put into action on a large scale.

End User Computing (EUC), also known as User-Centric Computing, refers to the practice of designing and delivering computing resources and services directly to end-users, typically within an organization. The primary focus of EUC is to provide a user-friendly and efficient computing environment.

Break-Fix Support is a type of IT support service that comes into play when a technology component, such as hardware or software, experiences a problem or “breaks.” In Break-Fix Support, organizations or individuals engage IT professionals or service providers on an as-needed basis to diagnose and repair specific issues or failures.

IT support, or Information Technology support, refers to the services provided to assist individuals or organizations with their technology-related needs. This can encompass a wide range of services and tasks, Help Desk Services , Network Support, Hardware Support, Software Support Remote Support etc.